Policies

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RESIDENTIAL TRASH COLLECTION POLICIES

WE PROVIDE A 95 GALLON ROLLOUT CART: Included in your quarterly fee per household you are allowed our cart (with the lid closed – please don’t overfill) We also allow one 30-gallon bag outside the cart. Additional bags will each be charged $2.00 for the white bags and $3.00 for the black bags.  If you have the need for an additional cart, one can be provided for an additional fee. 

WHAT WE PICKUP: We only pickup household trash. All trash must be bagged and tied before being placed in the trash cart. Trash bags from 13 to 30 gallons should be used when bagging trash. We do not pickup construction debris, ashes or burned debris, furniture, large appliances, brush or yard clippings, heavy metals, hazardous material/liquid, dead animals, motor oil or other automotive fluid, paint, tires or batteries. Broken glass should be boxed and marked glass. Large boxes must be broken down or flattened.

WHEN AND WHERE TO PUT OUT YOUR TRASH CART: Place your cart next to the road the night before your scheduled pickup day to ensure you are not missed. Damage to carts due to pulling/dragging with vehicles or damage done intentionally will result in a fee to repair or replace the cart.

BILLING AND LATE PAYMENT POLICY: Accounts will be billed quarterly. Payment is due by the due date shown on your invoice. We can set you up on AutoPay. Online payments can be made at www.wasteawaytrash.com for an additional $4.00 convenience fee. 

You can also pay with Venmo: @Kenny-Todd-4 or Cash App: $wasteawaytrash

Accounts more than 5 days past due will be charged a $10.00 late fee. Accounts more than 10 days past due will have their service interrupted until payment is received.  As long as you have our cart you will be responsible for monthly/quarterly fees and applicable charges. If you wish to discontinue service, you should contact our office and we will arrange for the cart to be picked up. 

Thank you for your cooperation. 

Waste Away Trash